Our Goal: 100% Satisfaction*
Our transmission repair Castle Rock team is driven to deliver 100% customer satisfaction every time. We talk about it daily, and on those occasions when it doesn’t happen, we review procedures and figure out how to do better the next time. Why? Because we want 100% of your family’s auto repair business, and we know we have to earn it.
What does it take to deliver transmission repair Castle Rock services at 100%?
- Thorough and accurate inspections with fair and simple pricing
- Friendly and informative explanation of repairs with multiple options
- Fast, hassle-free repair and service completion
- Work that’s done right the first time
- Support you need like shuttle service and car rentals
- Flexible hours and the ability to pick-up/drop-off after hours
- Cars are fully repaired and clean when returned
- If anything goes wrong, we fix it – guaranteed
When you come to H&M Transmission, we’re going to ask for feedback and we take that feedback very seriously. Over 90% of our business comes from repeat customers and customer referrals – that’s what the 100% Challenge is all about.